Immediately Hiring
It’s time to make your move. Drive your career forward with TWO MEN AND A TRUCK® and discover your opportunities for growth! The Sales Manager is responsible for developing, implementing, and overseeing the sales plans for the TWO MEN AND A TRUCK® franchise, with the objective of promoting all products and services both internally and externally to grow revenue. This is accomplished primarily through: training and motivating sales employees, call control, overseeing the sales plans, and consistently exceeding customer expectations.
What We Offer
- Pay range: $60,000 - $75,000 annually (base + incentives!)
- Health, vision, and dental benefits available
- Paid Holidays
- Family business and a great team!
Responsibilities
- Manage all aspects of the sales department
- Develop strategic sales growth plans to ensure daily, weekly, monthly, quarterly, and yearly revenue and profit objectives are met
- Assist in setting yearly budgetary goals for the upcoming year
- Create and nurture a positive work environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing exceptional service
- Lead by example; demonstrate self-confidence, positive energy and enthusiasm
- Direct team selling activities, meet with CRS's on a regular basis to review sales activities and goals, and oversee the scheduling of CRS's
- Utilize your sales expertise to assist CRS's and in-home consultants in securing critical sales
- Coordinate internal mystery shops to ensure high levels of customer service and cooperation with sales and marketing strategies
- Responsible for on-boarding, training/development, and disciplinary action of current and new sales staff; manage
- Provide appropriate weekly and monthly internal reporting to management; track, manage, and share all phone and online lead related data
- Regularly review year over year sales metrics to identify trends and opportunities
- Perform all the duties of a CSR as needed
- Function as a vital member of the leadership team, working with other department managers
- Assist in managing and updating the website and social media accounts
- Actively participate in and attend networking events, community events, and charity events to generate sales and brand awareness
- All other duties as assigned
Requirements
- Bachelor’s degree in a related field is preferred
- A minimum of 2 years of customer service and/or sales experience is required
- Training, management, and/or coaching experience is preferred
- Excellent customer service skills (friendly, courteous and helpful)
- Effective listening and communication skills
- Ability to analyze and solve problems effectively
- Demonstrated leadership capabilities; proven ability to coach and develop sales representatives
- Ability to assess the performance of self, employees, and franchise to make improvements or take corrective action
- Excellent organizational and time management skills
- Strong decision making ability
- Understanding of and commitment to customer service and the TWO MEN AND A TRUCK® core values
- Must be proficient with the following Microsoft applications: Word, Excel, PowerPoint, Publisher, Outlook
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in North Ft. Lauderdale, FL . The employer at this location is 304 Lan Serv Inc.