TWO MEN AND A TRUCK® Springfield is NOW HIRING enthusiastic, customer focused individuals who are ready to help customers move forward from one location to the next! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great position for those who are self-starting and enjoy a fast-paced work environment. The Relocation Coordinator must maintain and promote our safety culture by adhering to all company established safety rules, regulations, and procedures to keep oneself and all other employees safe at all times. The candidate must also aspire to help the company achieve daily, monthly, quarterly, and yearly sales and profit goals.
Hours: 8:00am - 5:00pm, Monday - Friday. Must also be available to work a minimum of 1 Saturday per month.
What We Offer
- Competitive pay (based on experience) + monthly commission opportunities!
- Monthly Bonuses
- Health insurance available after 90 days, Vision and Dental
- 401(k)
- Paid Time Off
Responsibilities
Relocation Coordinators schedule moves, upsell our products and services, and create a fun experience for our customers
- Provide outstanding customer service on all calls and inquiries submitted online
- Recommend moving services and products based on cost, availability and customer specifications
- Input information into internal move software to provide accurate moving estimates and schedule moves
- Obtain customer feedback through follow-up calls, both during and after moves
- Calmly and professionally handle customer concerns
- Prepare move-related paperwork and documents
- Show up on time every day; maintain regular and punctual attendance
- All other duties as assigned
Requirements
- High school diploma or GED; Associate degree in a related field preferred
- Class E license to do on sites in customers’ homes (company will assist in getting license)
- A minimum of 1 year of sales and/or customer service experience
- Excellent customer relations skills: effective listening and communication
- Ability to multi-task and enter customer data into move software while on the phone
- Confidence to initiate customer contact, and comfortable asking for the sale
- Willing to submit to pre-employment background check and drug screen
- Creative problem solving skills
- Exceptional organization and time management skills
- Strong team player who works productively with a wide range of people and personalities
- Bilingual is a plus
Work is generally performed in an office setting with no unusual hazards.
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Springfield, Missouri. The employer at this location is TLH Industries.