Customer Service Representative (Part-Time)

TWO MEN AND A TRUCK® in Gulf Coast is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
 
What We Offer
  • $12 / hour base pay 
  • Annual pay raises based on performances
  • Part-Time
  • Career advancement opportunities
  • Ability to earn paid vacation after 1 year of employment 
  • Fun, family work environment 

Responsibilities

  • Provide outstanding customer service on all calls and online inquiries
  • Recommend moving services and products based on cost, availability, and customer specifications
  • Enter, schedule and coordinate customer moves
  • Prepare and accurately complete all required paperwork
  • Follow-up with customers post-move to ensure satisfaction
  • Calmly and professionally handle customer concerns, complaints or customer service issues
  • Will participate in other sales, marketing and networking activities in addition to charitable move coordination as well as manage PR calendar
  • All other duties as assigned
Moving is stressful – join our team and help take the stress out of our customer’s day.

Requirements

  • High school diploma or equivalent
  • 100% drug free
  • At least 6 months of customer service and/or sales experience
  • Excellent customer service skills; effective listening and communication
  • Friendly, positive voice, enjoys talking with others and assisting with their needs
  • Strong computer skills
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Gulf Coast, Mississippi. The employer at this location is Gulf Coast Movers, Inc.