Salary range: $40,000 - $47,000 annually
Apply today to join the TWO MEN AND A TRUCK® team and take on the role as the Operations Coordinator in Madison, WI. The Operations Coordinator is responsible for carrying out the day-to-day franchise activities to meet established operating goals, standards, sales & profits.
Shift schedule: Monday - Friday, Weekend's as needed
WHAT YOU'LL DO
- Promotes and protects the TWO MEN AND A TRUCK® brand in a professional manner
- In this role you will work with customers, vendors, and all team members to meet established business goals and standards. This is accomplished primarily through: training and motivating employees; controlling costs; managing daily operations; and consistently exceeding customer expectations
- In charge of creating a safe work environment through leading and adhering to policies and procedures
- Responsible for reviewing performance data and working with operations manager on coaching needs for the team
- Ensures trucks, office and moving equipment are in pristine condition
- Ensures compliance with TWO MEN AND A TRUCK®, DOL, OSHA, DOT regulations and FMCSA regulations
- Professionally handle customer concerns and claims with integrity and a sense of urgency
- Participates in regular training and development programs offered locally or through Stick men university® online. May occasionally attend in person training to further develop personal and professional skill sets
- Daily traveling in company vehicles to ensure customer and staff expectations are being met
- Occasionally attends after hour work functions and participates in charity events
- Assists in day-to-day organizational and clerical support tasks
- All other duties as assigned
WHO WE'RE LOOKING FOR
- Associates Degree in business, management, or other related field is preferred but not required
- Experience in management roles, leadership positions, or other relevant fields
- Must have a valid driver’s license and be approved by insurance to operate company vehicles
- Must be able to pass a background check and drug test
- Must be knowledgeable regarding DOT regulations, HR compliance and related fields
- Excellent project management skills
- Excellent oral and written comprehension and communication skills
- Excellent organizational and time management skills
- Demonstrated ability to lead by example to motivate, develop, and direct people
- Must be able to manage effectively when faced with difficult situations
- Ability to assess the performance of self, employees, and franchise to make improvements or take corrective actions
- Strong decision-making ability and problem-solving skills
- Understanding of and commitment to customer service and the TWO MEN AND A TRUCK® core values
- Must be proficient with computers and using technology to improve compliance, safety and performance of the franchise location
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Madison, Wisconsin. The employer at this location is Lightner and Lightner, Inc.