Customer Service Rep (CSR)

TWO MEN AND A TRUCK® in Daytona Beach is NOW HIRING motivated - people loving – customer focused individuals!
 
The right candidate will have a winning attitude, self-motivated and enjoy a fast-paced team environment. They will also possess an ability to build relationships and provide first class customer service utilizing their strategic selling skills and compassion for others.  Moving is stressful – join our team and let’s take the stress out of our customer’s day. Starting pay of $9 - $10/hr (based on experience) plus unlimited commissions based on your move and box sales.  Monthly bonuses are based on achieving overall company goals.  

WHAT WE OFFER

  •  $9 - $10 per hour (based on experience)
  •  Paid training
  •  Unlimited commissions
  •  Monthly bonus opportunities
  •  Health benefits after 1 year
  •  PTO after 1 year

RESPONSIBILITIES

  •  Recommend moving services, boxes, supplies and equipment to all customers based on cost, availability or customer specifications
  •  Input information into scheduling software for accurate estimating
  •  Obtain customer feedback through regular follow-up calls, both during and after moves
  •  Provide outstanding customer service on all calls and web leads
  •  Complete paperwork and payment collection
  •  Communicate professionally in English 

REQUIREMENTS

  •  Excellent customer service skills
  •  Friendly, positive voice, enjoys talking with others and assisting with their needs
  •  HS diploma or equivalent
  •  Strong computer skills, Microsoft office experience preferred
Here at TWO MEN AND A TRUCK® our culture is important to us, which is why we are proud to be an Equal Opportunity Employer and seek out people with different backgrounds and experiences.