Customer Service Representative

Why you’ll love working here:
  • Benefits- Full medical, dental and vision benefits + 401(k) with a 4% company match
  • Paid Training
  • Paid Time Off
  • Base + Commission Pay
  • Flexible Scheduling
  • Monthly bonuses
  • Employee assistance program- Mental health is just as important as physical health. Our #moveheroes are provided with resources to access programs that fit their needs.
Job description
Launch your career with TWO MEN AND A TRUCK® as an inside sales representative! Now hiring enthusiastic, sales-focused individuals that will serve as the first point of contact for our customers. You will ensure a world-class customer service and sales experience as you provide moving quotes and answer questions about our products and services.
Because moving is stressful, we seek candidates with a commitment to building relationships and exceeding expectations. As a sales representative you should be comfortable in a fast-paced environment and able to adapt quickly to changing priorities.
Job Responsibilities
  • Respond to inbound customer inquiries via phone or web
  • Recommend and sell solutions according to the customer’s needs for moving services, boxes, supplies and equipment through a consultative sales process
  • Enter, schedule and coordinate customer moves
  • Prepare and accurately complete all required paperwork
  • Follow-up with customers both pre-move and post-move to ensure satisfaction
  • Proactively resolve customer concerns, complaints or customer service issues
  • Participate in other sales, marketing and networking activities in addition to charitable move coordination
Job Requirements
  • Customer service or sales background a plus (including servers, bartenders, or office staff looking to grow)
  • Must be detail oriented with creative problem-solving skills
  • Excellent customer service skills focusing on effective listening and communication
  • Must be friendly and high energy
  • Ability to multi-task and stay organized
  • Basic computer literacy and intermediate typing skills
  • Ability to pass a background check and drug test
  • Bilingual a plus
Job Type: Full-time
Pay: $55,000.00 - $75,000.00+ per year
Benefits:
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Paid training
  • Vision insurance
Shift:
  • 8 hour shift
  • Day shift
Supplemental Pay:
  • Bonus opportunities
  • Commission pay
Ability to Relocate:
  • Columbus, OH 43231: Relocate before starting work (Required)
Work Location: In person
Job Type: Full-time
Pay: $55,000.00 - $75,000.00 per year
Benefits:
  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
Shift:
  • 8 hour shift
  • Day shift
Supplemental Pay:
  • Bonus opportunities
  • Commission pay
  • Performance bonus
Ability to Commute:
  • Columbus, OH 43231 (Preferred)
Ability to Relocate:
  • Columbus, OH 43231: Relocate before starting work (Preferred)
Work Location: In person