Customer Service Representatives earn $35,000 - $50,000 annually depending on experience and ability to close the sale!
TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills, in-depth knowledge of company services, and compassion for others to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment. Join our team today!
WHAT WE OFFER
- All inbound sales leads – NO COLD CALLING!
- Paid Training
- Bonus Opportunity
- Medical, dental, and vision benefits available
- 401(k) with company match available
- Paid vacation time
Moving is stressful – join our team and help take the stress out of our customer’s day.
RESPONSIBILITIES
- Provide outstanding customer service on all calls and online inquiries
- Recommend/sell moving services, products, supplies, equipment, and other value-added services based on cost, availability, and customer specifications
- Utilize your sales proficiency to secure critical sales
- Enter, schedule and coordinate customer moves
- Achieve daily, monthly, and yearly sales goals and customer satisfaction goals
- Prepare and accurately complete all required paperwork
- Follow-up with customers post-move to ensure satisfaction
- Calmly and professionally handle customer concerns, complaints or customer service issues
- Will participate in other sales, marketing and networking activities in addition to charitable move coordination as well as manage PR calendar
- All other duties as assigned
REQUIREMENTS
- High school diploma or equivalent
- Excellent customer service skills; effective listening and communication
- Friendly, positive voice, enjoys talking with others and assisting with their needs
- Strong computer skills
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Irwindale, California. The employer at this location is Miller Transport, LLC.