Corporate Office

Like any business, IT support goes a long way in the success of our business, and we have a dedicated IT department for our brand to make sure our company is running smoothly and efficiently within the technological world to create positive customer and employee experiences.

A finance department is critical to any business and TWO MEN AND A TRUCK is no different. This team monitors and tracks the overall financial status of the entire brand, while also working individually with franchises to give them best practices for putting together budget plans and recommendations to ensure they’re staying profitable.

To keep all of these other departments running effectively to support the brand, we need to continue bringing on motivated and enthusiastic team members to support our ongoing company growth. The human resources department keeps fresh faces coming through the door and builds out a positive employee experience to ensure they’re supported in their growth both personally and professionally.

No brand is complete without a strong marketing team that can deliver new ideas and creative materials! That’s exactly what our marketing team does. This team is responsible for staying on top of digital and grassroots trends while building out ideas and strategies nationally for the brand. The team also develops best practices and tactics for our franchises, so there’s a good mix of working on the big picture while supporting franchises around the country as they continue to raise brand awareness.

Since TWO MEN AND A TRUCK is a franchised company, the support we offer our franchises goes a long way in helping us reach our overall goals. The operations and franchise support teams are a lifeline for franchises from the minute they open their doors, helping them to build a strong team and an operational plan, while offering ongoing support as they navigate the moving industry along with their daily processes.

Within a franchised brand, compliance and following brand standards is a must to ensure consistency among all franchise offices. That’s where our compliance team comes in. This group works to ensure all standards are being met with team members, trucks, equipment, franchise buildings, and more to ensure the customer and employee experiences match from franchise to franchise.

Our corporate sales support team is dedicated to assisting our franchises as they put together franchise sales plans and training for their teams in order to achieve sales goals. They also offer training and support for franchisees as they hire new team members as well as ongoing training with the most up-to-date sales tactics to maximize efficiency and increase sales lead conversions.

The TWO MEN AND A TRUCK customer care team is a crucial part of the customer experience. This team works endlessly to ensure customer needs or concerns are met in a timely, helpful fashion. This team is available to answer calls customers may have about their move and assists in connecting the customer with a franchise for moving needs or if they’ve encountered issues during their moves. The team also works closely with the marketing department to assist with social media efforts and customer responses.

Training is a huge piece of who we are at TWO MEN AND A TRUCK and it’s something we don’t take lightly. From training our franchise frontline teams before they ever step foot on a move to training CSRs, managers, and other specialty positions to ensure they understand their roles and expectations, our corporate training team is constantly building new programs, webinars, and classroom-style material for TWO MEN AND A TRUCK franchisees and their teams to keep them up-to-date on the job.