Curious what life might be like on the TWO MEN AND A TRUCK® team? Check out these frequently asked questions to see what we can offer you!
At the corporate office – Opportunities at the corporate office are located in Lansing, MI, and range from a number of different departments including: IT, Marketing, Human resources, Sales, Finance/accounting, Operations and logistics.
At a franchise –
Management: TWO MEN AND A TRUCK® offers a range of different management opportunities, depending on the size of the franchise. Most often, our franchises are looking for general managers, operations managers, sales managers, and marketing managers.
Franchise support: Positions can range from customer service and sales to marketing, HR, quality control, bookkeeping, and accounting
Moving and driving: Without our movers and drivers, we wouldn’t be where we are today. Movers and drivers work as a dynamic team to provide the best possible moving experience. They are the backbone of the company and are the reason why our loyal customers return.
At TWO MEN AND A TRUCK, we never conduct interviews over online chat services like Google Hangouts. We also will never ask for your personal information unless it’s through our job application system. Standard practice is for our corporate office and franchise locations to conduct interviews over the phone, in person, or sometimes through video services such as Skype. Typically, if there’s not an opportunity to speak with someone over the phone, or see someone face to face, it’s most likely a scam.
While each franchise is individually owned and operated, we always strive to pay our employees a competitive hourly rate, with the opportunity to earn additional income through avenues like monthly incentives and tips from customers. Many of our franchises offer other benefits such as paid time off, health benefits, and 401(k) programs.
Yes, our positions do not require a resume to submit an application.
Each franchise is individually owned and operated, however most franchises are flexible and can accommodate school schedules as needed. Franchises do tend to be busiest at the end of the month and end of the week. Additionally, TWO MEN AND A TRUCK®’s busiest time is the summer season.
TWO MEN AND A TRUCK®’s core purpose is to move people forward®. In fact, 75% of our managers began their careers in frontline positions. Our Stick men university® training programs provide team members with the knowledge and skills necessary for being the best at their jobs, and preparing them for our many career advancement opportunities within the company. The company also has an employee development program called Xcelerate, which shares career development tips and stories to inspire team members to move their careers forward and development their skills, whether within the company or elsewhere.
Customers do tend to tip on moves, and they tip well! Tips can come in the form of food, gifts, or cash. There have been many unique tips over the years, such as a pet dog, and even a classic car! Our movers and drivers are allowed to accept tips, however, they are trained and educated to never solicit from customers.
Most of our franchises require their drivers to be at least 21 years of age, with no major traffic violations during the past three years. Being a driver means teaming up with movers to complete a moving job, not just driving the moving truck.
We specialize in both local and long-distance moves, so the move distance can range from moving across the city, to moving a customer across the state or even country.
- Interview process:
- The interview process varies by each individual location. After an applicant applies online, they can expect to undergo an in-person interview to learn more about the position, TWO MEN AND A TRUCK culture, and the company overall, as well as determine if it’s a fit for the position. After the initial interview, the candidate will be notified if they received the position or not via email, text, or phone call. If the position is offered, each candidate will undergo a pre-employment drug test and background check.
- Drug test:
- Drug testing is done at each franchise and can range from a urinalysis to saliva testing. These drug tests can be done in a facility or onsite at the franchise location.
- Background check:
- Due to the nature of our business and the sensitivity of handling our customer’s items in their homes, every employee must undergo a pre-employment background check. All TWO MEN AND A TRUCK franchises must adhere to strict hiring standards. Background checks are not instant, and in most cases take a few days to be returned.
- All employees should expect to be trained in a few different ways upon hire. Online, hands-on, and on-the-job training are available at all locations. In fact, we have hundreds of online courses available on our intranet that are exclusive training programs to TWO MEN AND A TRUCK. We also take pride in ongoing training and development to help build our employees both personally and professionally.
Yes, we are a drug-free workplace. To ensure the safety of our employees and customers, all of our franchises adhere to pre-employment and random drug testing programs.