Operations Assistant Manager

It’s time to make your move. Drive your career forward with TWO MEN AND A TRUCK® as an Operations Assistant Manager and discover your opportunities for growth! We are looking for an energetic team member to provide leadership for our moving crews and manage the daily operational aspects of the business. In this role you will work with customers, vendors, and all staff members to meet established operating goals and standards. Join our growing team today!

What We Offer

  • Pay range: $38,000 - $50,000 annually
  • Bonus opportunities!
  • Health, Dental, vision benefits 
  • Paid Time Off
  • Career advancement opportunities

Responsibilities

  • Promote and protect the TWO MEN AND A TRUCK® brand
  • Review financial statements, sales/activity reports, and other performance data to measure productivity and goal achievement; determine areas needing cost reduction and program improvement
  • Determine staffing requirements and facilitate the hiring process; interview, hire and train new employees (or oversee these processes)
  • Responsible for employee development, accountability, and corrective action programs
  • Coordinate employee scheduling, truck assignments, and dispatch of movers and drivers
  • Promote safety and uphold safety procedures and policies; ensure compliance with all DOT regulations and FMCSA guidelines
  • Oversee all workers compensation and unemployment claims
  • Coordinate and direct the fleet maintenance and equipment inventory programs
  • Complete performance audits during moves to ensure safety and customer satisfaction; oversee damage resolution process
  • Responsible for being the “on-call” emergency contact outside of normal business hours
  • Actively participate in community, industry or other relevant associations

Requirements

  • A minimum of 3 years of business, management, or other relevant experience is required
  • Bachelor’s degree in business, management, or other related field is preferred but not required
  • Effective communication skills - verbal and written
  • Ability to analyze and solve problems effectively
  • Exceptional organizational and time management skills
  • Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
  • Demonstrated ability to lead by example to motivate, develop, and direct people
  • Ability to assess the performance of self, employees, and franchise to make improvements or take corrective action
  • Strong decision making ability
  • Understanding of and commitment to customer service and the TWO MEN AND A TRUCK® core values
  • Must be proficient with the following Microsoft applications: Excel, Word, Outlook
 
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Baton Rouge, LA. The employer at this location is HWJ Legacy, LLC.