Kristen headshot

Kristen

Customer Service Representative

TWO MEN AND A TRUCK® was built around the concept of giving back to the community in every way possible, and this is something that stands out to both our customers and employees. For Kristen, it was our company’s work with our Movers for Moms® campaign that caught her interest and led to her eventually starting a career here.

“Prior to working here, I was working at a retail store, and I just didn’t really like it too much after a certain point, so I started looking for other jobs,” Kristen said. “I saw TWO MEN AND A TRUCK on Indeed, and I saw that one of their core values was giving back to the community, and that’s something that I really respect and strive to. I saw they were doing Movers for Moms, so for me to work for a company like that – a company that cares about people – meant a lot.”

Kristen had prior experience working with a moving company and added with what she saw from TWO MEN AND A TRUCK’s core values, jumped on the opportunity to become the CSR for the Jacksonville and St. John’s, Fla., locations.

She realized right away how much the company cares about their employees, and knew it would be more than just a job.

“I love my coworkers. They’ve always said that this company is like a family – it truly is like a family,” Kristen said. “I love everybody that I work with, I love talking to the customers and helping them through a difficult time. It’s just every day, you’re doing something a little different, and that’s what makes it a fun and enjoyable time.”

From making sure all of the schedules align to looking after movers, working with customers, and making sure everything goes smoothly around the franchise, Kristen has her hands full, but enjoys the work.

With nearly three years under her belt, she feels at home in her position, and is always looking for the next thing to tackle with a TWO MEN AND A TRUCK career.

“I honestly would like to help open up a new franchise one day,” Kristen said. “We are looking into opening in other areas, and I would love to be able to help out with that, or even branch off into a different franchise if someone needed management help or a team lead. I am very interested in moving up within the company because I do genuinely love working here.”

Customer Service/Office Staff