Franchise Manager

Pay: $50,000-$60,000 annually + quarterly bonuses!
 
Launch your career with TWO MEN AND A TRUCK® and discover the opportunities for growth or movement to other franchises. At TWO MEN AND A TRUCK® your opportunities for growth are endless. More than one quarter of our franchise owners originally started as employees in our system! 

Responsibilities
  • Reviews financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement
  • Perform In Home Consultations as needed
  • May need to fill in as a mover or driver as needed. This would require the ability to lift up to 100lbs or more repeatedly throughout duration of shift
  • Determines staffing requirements, interview, hires and trains new employees, or oversees these processes
  • Responsible for employee accountability and adherence to franchise and system standards and policies
  • Directs employee scheduling and dispatch of movers and drivers
  • Responsible for employee development and corrective action programs
  • Oversees all workers compensation and unemployment claims
  • Coordinates and directs the fleet maintenance and equipment inventory programs
  • Ensures compliance with all DOT regulations and FMCSA guidelines
  • Handles customer concerns and oversees damage resolution process
  • Responsible for being the “on-call” emergency contact outside of normal business hours
  • Participates in regular training and development programs offered through STICK MEN UNIVERSITY® to further the knowledge of the system
  • Actively participates in community, industry, or other relevant marketing events
Requirements
  • Bachelor’s degree in business, management, or other related field is preferred 
  • A minimum of 3 years of business, management, or other relevant experience is required
  • Stamina to lift 100lbs or more repeatedly
  • Excellent oral and written comprehension and communication skills
  • Excellent organizational and time management skills
  • Demonstrated ability to lead by example to motivate, develop, and direct people
  • Ability to assess the performance of self, employees, and franchise to make improvements or take corrective action
  • Strong decision-making ability
  • Understanding of and commitment to customer service and the TWO MEN AND A TRUCK® core values
  • Must be proficient with the following Microsoft applications: Excel, Word, Outlook
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Mobile, Alabama. The employer at this location is SWS Investments & Holdings, Inc.