Pay: $19.25/hr + COMMISSION!
This is a sales role in a fast-paced, high-volume office environment. We're looking for a detail-oriented, tech-savvy professional who thrives on multitasking, learns new software quickly, and enjoys helping customers while achieving sales goals. Success in this role requires exceptional organization, adaptability, and the ability to manage multiple systems and priorities with accuracy.
This is not a basic phone-answering position. Candidates must be highly comfortable with computers and able to learn new technology quickly. Successful team members spend much of their day using technology to create estimates, schedule moves, manage customer records, and navigate multiple software systems.
What We’re Looking For
- At least 2 years of experience in sales and/or customer service within a busy, high-volume office environment
- Sales-minded professional who enjoys building value, overcoming objections, and confidently asking for the sale
- Highly tech-savvy with strong computer skills and the ability to quickly learn new software and systems
- Comfortable using multiple computer programs simultaneously, including spreadsheets (Excel or Google Sheets), CRM software, scheduling platforms, and email
- Exceptional attention to detail with the ability to accurately enter customer information, pricing, and schedules while speaking with customers
- Strong organizational and time management skills with the ability to prioritize multiple tasks in a fast-paced environment
- Adaptable to change and able to adjust quickly as priorities, schedules, and customer needs evolve throughout the day
- Excellent communication and active listening skills with a professional, positive attitude
- Creative problem solver who remains calm under pressure and finds solutions for customers
- Ability to work independently while also collaborating effectively with a close-knit team
- Comfortable meeting performance expectations in both sales and administrative accuracy
- Willing to submit to a pre-employment background check and drug screen
- Bilingual is a plus
What You’ll Do
- Answer inbound calls and online inquiries from customers planning local and long-distance moves
- Build value by recommending moving services, packing options, and additional products to meet customers' needs
- Prepare accurate moving estimates using proprietary software while speaking with customers
- Schedule moves and maintain detailed customer records with a high degree of accuracy
- Manage multiple software systems, email, spreadsheets, and calendars throughout the day
- Follow up with customers before and after their move to ensure an exceptional experience
- Resolve customer concerns professionally and efficiently
- Prepare move-related paperwork and maintain organized records
- Collaborate closely with operations staff to ensure smooth scheduling and communication
- Perform other duties as assigned
- Pay: $19.25/hr + COMMISSION!
- Opportunities to earn monthly commission (based upon exceeding sales goal)
- Benefits: Paid Time Off and Holiday Pay
- Workdays: Monday through Friday, 8:00am - 5:00pm
- Rotating half-day Saturday’s (one half-day per month, 8:00am - 12:00pm)
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Bentonville, Arkansas. The employer at this location is TMT Arkansas, Inc.