Customer Service Representative

TWO MEN AND A TRUCK® is NOW HIRING FULL-TIME enthusiastic, customer focused individuals! As a customer service representative, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer

Starting pay of $12.50-$14.00/hour (Depending on Experience)
Opportunity for 90-day performance based pay increase
Opportunity for performance based incentives for meeting goals
Dental and vision insurance available
401(k) retirement plan available
Opportunities for career advancement

Responsibilities

Provide outstanding customer service on all calls and online inquiries
Recommend moving services and products based on cost, availability, and customer specifications
Input information into internal move software to provide accurate moving estimates and schedule moves
Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
Prepare move-related paperwork and documents
All other duties as assigned

Requirements

High school diploma or GED; associate’s degree in a related field preferred
At least 1 year of sales and/or customer service experience
Excellent customer service skills: effective listening and communication
Ability to multi-task and enter customer data into move software while on the phone
Confidence to initiate customer contact and comfortable asking for the sale
Willing to submit to pre-employment background check and drug screen
Creative problem solving skills
Exceptional organization and time management skills
Strong team player who works productively with a wide range of people and personalities
Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
Bilingual is a plus

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Augusta, GA. The employer at this location is Thompson & Webster, LLC.

Augusta

We're Hiring!

3520 Wrightsboro Rd.
Augusta, GA 30909

United States

How to get here

706.364.1754

Personally, it has helped me come out of my shell. I wasn’t really a big people person, even as a personal trainer, but this job has helped me get out of that shell even more because I’m around different people every day.
Anthony W.

I chose to enroll in the Managers Moving Forward Program after seeing a presentation at Annual Meeting. I saw some of the focus areas were weaknesses of mine, and I figured it would be beneficial to address those. The experience has been awesome, and all of the content has led to processes I can implement at my franchise to make it better. If you aren’t growing, you’re dying, and I’d prefer the former over the latter!
Brandon S.

The thing that attracted me most to the job was just the team environment, I’ve grown up playing sports my whole life, so when I got there and met everyone, I saw the way they treated the guys, how all the guys were team-based like family, and that was just something that really attracted me and kept me here. I quit my other job to come here because I saw the career growth and advancement that was open to movers and drivers.
Arthur W.

I’m always seeking out new opportunities to help grow our brand, help others, learn, and sharpen my skill set. The Scholarship Program was the perfect opportunity for me to accomplish these things. It was and continues to be an incredible and invaluable opportunity. It has been more than I expected in many ways, and I have learned a great deal and have been able to help others and build relationships through the program.
Liz F.

Ready to join the Augusta team?

Apply Now