Customer Service Representative (Part-Time)

TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer

  • Base pay of $15 an hour
  • Opportunities to earn commission and bonuses on sales
  • Flexible schedule
  • Health and Dental insurance available
  • Career advancement opportunities

What You'll Do

  • Provide outstanding customer service on all calls and online inquiries
  • Recommend moving services, junk haul services, storage services and packing/moving products based on cost, availability, and customer specifications.
  • Input information into internal software based on customer contact and solutions for all services offered.
  • Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns through inbound and outbound communication.
  • Prepare related paperwork and documents.
  • All other duties as assigned.

Who We're Looking For

  • High school diploma or GED; associate's degree in a related field preferred
  • At least 1 year of sales and/or customer service experience
  • Excellent customer service skills: effective listening and communication
  • Ability to multi-task and enter customer data into software while on the phone
  • Confidence to initiate customer contact and comfortable asking for the sale
  • Willing to submit to pre-employment background check and drug screen
  • Creative problem-solving skills
  • Exceptional organization and time management skills
  • Strong team player who works productively with a wide range of people and personalities
  • Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
 
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Peoria, Illinois. The employer at this location is KEVCOR Services Inc.