Customer Service Representative

TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment. Join our team today!

What We Offer

  • Base pay + unlimited commission potential
  • Average first year earning potential: $40,000
  • Benefits: Medical, Dental, Vision, and Life insurance
  • Paid Time Off
  • 401(k) with company match
  • All inbound sales leads – NO COLD CALLING!
  • Schedule: Monday – Friday, 8:00am – 5:00pm

What You'll Do

  • Provide outstanding customer service on all calls and web leads
  • Recommend and sell moving services and products based on cost, availability, and customer specifications
  • Enter, schedule and coordinate customer moves
  • Achieve daily, monthly, and yearly sales goals and customer satisfaction goals
  • Prepare all move-related paperwork and documents
  • Follow-up with customers post-move to ensure satisfaction
  • Proactively resolve customer concerns, complaints, or customer service issues
  • All other duties as assigned

Who We're Looking For

  • High school diploma or equivalent
  • A minimum of 6 months of sales and/or customer service experience preferred; inbound sales, call center, retail sales, and/or other sales driven experience preferred
  • Excellent customer service skills (friendly, courteous, and helpful)
  • Demonstrated understanding and application of effective sales strategies and techniques
  • Strong team player who works productively with a wide range of people and personalities
  • Exceptional organization and time management skills
  • Comfortable in a fast-paced environment; able to adapt quickly to changing priorities
  • Basic computer and keyboarding skills
  • Willing to submit to pre-employment background check and drug screen
     
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Baton Rouge, LA. The employer at this location is HWJ Legacy, LLC.