Own Your Future!
At ServiceMaster, we embrace a “Think Like An Owner” mindset that sets us apart. Here, passion sparks innovation, empowerment fuels decision-making, and accountability unites us in achieving impactful results. Are you ready to join a team where your work makes a difference, your ideas shape success, and you are empowered to take charge of your career? Let’s build something great— together!
What We Offer:
• Medical, Dental, and Vision, are offered on the first day of the month following the date of hire
• STD, LTD, offered after 30 days of employment
• 401(k) matching opportunities
• Hybrid on-site/work-from-home schedule after the initial training period.
• Paid Time Off, Paid Holidays
• Career advancement opportunities
Our TWO MEN AND A TRUCK® brand is currently looking for a knowledgeable and team-oriented IT Network and Security Administrator that will ensure the proper operation, maintenance, and security of company network infrastructure, systems, and data. In this role, you will have the opportunity to plan and configure networks, monitor health and performance, implement and maintain security measures to ensure the achievement of all SLAs expected by the business. In addition, you will process requests for change and ensure the organization’s security standards are followed.
What you will do:
- Execute intermediate to complex processes and system updates for the specialty area.
- Install, configure, and ensure the maintenance of processes and/or systems related to the specialty area.
- Evaluate system and processes performance issues including availability, utilization, throughput, and latency.
- Lead the control of access rights, security settings and user privileges in alignment with enterprise standards.
- Conduct briefings and demonstrations for users to enhance process and/or system productivity.
- Research new technologies and/or monitors and evaluates existing technology for improvement opportunities to support process/technology life cycle.
- Troubleshoot and resolve all problems encountered with process or system.
- Ensure the successful planning and implementation for all upgrades or new additions to the IT process or system.
- Create and maintain documentation of processes and systems related to the specialty area.
- Perform intermediate to complex IT environment monitoring and performance benchmarking.
- Prepare expenditure proposals and/or cost justification analysis.
- Provide support to the IT team and cross functional project teams.
- Operate under general supervision.
What you will bring:
- Verbal and written communication skills necessary to communicate with all levels of management.
- Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.
- Time management, organizational and multi-tasking skills necessary to work in a fast-paced environment, handling various tasks and changing priorities, while maintaining a high attention to detail and accuracy to achieve daily assignments and goals
- Ability to analyze, review, and make recommendations for the IT environment.
- Attain or retain specific certifications related to job function (i.e. Cisco, Microsoft).
- Knowledge about system installation and disaster recovery procedures.
- Associate degree in Information Systems, Computer Science, or other related technical or quantitative degree (e.g., mathematics) required, Bachelor’s degree preferred.
- At least 3-5 years of experience in applicable technical area.
- Software skills, including use of Microsoft Office software and web-based applications
This role is 100% remote and can be based anywhere in the U.S., excluding Los Angeles County.
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At SMB, it is not typical for an individual to be hired at or near the top of the range for their role, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $78,300 to $108,000.
ABOUT TWO MEN AND A TRUCK®
Headquartered in Michigan, TWO MEN AND A TRUCK is the largest franchised moving company in North America with each franchise being independently owned and operated. Currently, there are more than 380 locations and 3,000 trucks operating in 46 U.S. states in addition to Canada, Ireland, and the UK. TWO MEN AND A TRUCK has performed more than 8.5 million moves since its inception in 1985 and has seen consistent growth dating back to December 2009. In 2021, Entrepreneur Magazine ranked TWO MEN AND A TRUCK as one of the top 500 franchises in the U.S. for the 26th consecutive year in addition to being on its list of Top Low Cost Franchises in 2020. Franchise Business Review also named TWO MEN AND A TRUCK a top franchise in 2020, and in 2019, the brand was voted a Top 50 franchise in the Franchisee Satisfaction Awards by Franchise Business Review for the 13th time. TWO MEN AND A TRUCK is a business unit of Atlanta-based ServiceMaster® Brands, a leading franchise provider of needs-based residential and commercial services For franchising opportunities, visit franchise.twomenandatruck.com.
About ServiceMaster Brands
ServiceMaster® Brands® is a leading franchise provider of needs-based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1,000,000 homes and businesses each year. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, ServiceMaster BioClean®, Merry Maids®, TWO MEN AND A TRUCK®, TWO MEN AND A JUNK TRUCK®, and Indoor Science.
California Applicants:
Background checks are required, and qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.