TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer-focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
What We Offer
- Average earning potential: $45,000 - $55,000 annually (includes base pay, bonuses, and incentives!)
- Commission-based incentives: average $6,000 - $10,000 per year
- Monthly bonus opportunities: average $100 - $300+ monthly
- Paid Time Off
- Benefits: dental and optical available
- 401(k) with company match
Responsibilities
- Provide outstanding customer service on all calls and web leads
- Recommend and sell solutions according to customer's needs for moving services, boxes, supplies and equipment by asking open ended and probing questions
- Enter, schedule and coordinate customer moves
- Prepare and accurately complete all required paperwork
- Follow-up with customers post-move to ensure satisfaction
- Proactively resolve customer concerns, complaints or customer service issues
- May participate in other sales, marketing and networking activities in addition to charitable move coordination
Requirements
Because moving is stressful, we seek candidates with a commitment to customer service and exceeding expectations. As a customer service representative, you should be comfortable in a fast-paced environment and able to adapt quickly to changing priorities.
- High school diploma or general education degree (GED)
- A minimum of 6 months - 1 year of sales and/or customer service experience
- Excellent customer service skills
- Demonstrated understanding and application of effective sales strategies and techniques
- Ability to multi-task and stay organized
- Strong team player who works productively with a wide range of people and personalities
- Basic computer literacy and intermediate typing skills
- Clean driving record
- Ability to pass a background check and drug test
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Fraser, Michigan. The employer at this location is Pacwell, Inc.