Customer Service Representative

TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer-focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
 
Schedule: Monday – Friday 8:00am – 5pm, and half days on Saturday’s.

What We Offer

  • Starting pay: $13 per hour PLUS bonuses!
  • Hands-on training and development
  • Career advancement opportunities

Responsibilities

  • Provide outstanding customer service on all calls and inquiries submitted online
  • Recommend moving services and products based on cost, availability and customer specifications
  • Input information in to internal software to provide accurate moving estimates and schedule moves; comply with federal, state, and local legal requirements
  • Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns
  • Prepare all move-related paperwork and documents
  • All other duties as assigned

Requirements

  • High school diploma or GED; associate’s degree in a related field is preferred
  • At least 1 year of sales/customer service experience + the understanding of the selling process; TWO MEN AND A TRUCK or moving industry experience is valuable
  • Excellent customer relations skills: effective listening and communication
  • Creative problem solving abilities
  • Exceptional organization + time management skills; can adjust priorities as needed
  • Confidence to initiate customer contact, and comfortable asking for the sale
  • Strong team player who works productively with a wide range of people and personalities
  • Basic computer/keyboarding skills
  • Demonstrated integrity, ethical standards, and commitment to TWO MEN AND A TRUCK Core Values
  • Bilingual is a plus
  • Willing to submit to a pre-employment drug test and background check
 
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK® franchise located in Corpus Christi, TX. The employer at this location is Ten Plus One, Inc.