Customer Service Representative

Customer Service Representative

TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.

What We Offer

· Base pay of $16-18/hour.

· Bonus Opportunities based on performance

· Career advancement opportunities.

· Mon-Friday 8-4

What You’ll Do

· Provide outstanding customer service on all calls and online inquiries.

· Recommend moving services and products based on cost, availability, and customer specifications.

· Input information into internal move software to provide accurate moving estimates and schedule moves.

· Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.

· Manage pre-move confirmation process.

· Prepare move-related paperwork and documents.

· Assist leadership team as needed.

· All other duties as assigned.

What We’re Looking For

· High school diploma or GED

· Excellent customer service skills: effective listening and communication.

· Ability to multi-task and enter customer data into move software while on the phone.

· Confidence to initiate customer contact and comfortable asking for the sale.

· Willing to submit to pre-employment background check.

· Creative problem-solving skills.

· Exceptional organization and time management skills.

· Strong team player who works productively with a wide range of people and personalities.

· Bilingual is a plus.

This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Southern Utah.