Customer Service Representative
TWO MEN AND A TRUCK® is NOW HIRING enthusiastic, customer focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build relationships with our customers. This is a great role for those who are self-starting and enjoy a fast-paced work environment.
What We Offer
· Base pay of $16-18/hour.
· Bonus Opportunities based on performance
· Career advancement opportunities.
· Mon-Friday 8-4
What You’ll Do
· Provide outstanding customer service on all calls and online inquiries.
· Recommend moving services and products based on cost, availability, and customer specifications.
· Input information into internal move software to provide accurate moving estimates and schedule moves.
· Obtain customer feedback through follow-up calls, both during and after moves; calmly and professionally handle customer concerns.
· Manage pre-move confirmation process.
· Prepare move-related paperwork and documents.
· Assist leadership team as needed.
· All other duties as assigned.
What We’re Looking For
· High school diploma or GED
· Excellent customer service skills: effective listening and communication.
· Ability to multi-task and enter customer data into move software while on the phone.
· Confidence to initiate customer contact and comfortable asking for the sale.
· Willing to submit to pre-employment background check.
· Creative problem-solving skills.
· Exceptional organization and time management skills.
· Strong team player who works productively with a wide range of people and personalities.
· Bilingual is a plus.
This job posting is for a position at the individually owned and operated TWO MEN AND A TRUCK franchise located in Southern Utah.